Why We Exist
After years in the home-services world, we kept seeing the same painful pattern:
Estimates going out…
Homeowners saying “We’ll think about it…”
Then silence.
No structured follow-up. No consistent process. No clear tracking.
Good companies were leaving thousands of dollars per month on the table simply because no one had the time to text, email, and track every single estimate.
Pipeline Lifeline was created to be the “done-for-you follow-up department” most contractors will never hire in-house, but desperately need.
How We Help
We plug into your existing process (no new CRM required).
You send estimates to your customers like you already do.
Text us a photo of the estimate. You're done.
We handle the polite, consistent, professional follow-up via SMS and email.
You get more booked jobs and clear visibility on what’s happening with your pipeline.
You stay in the field.
We stay in the inbox and text thread.
Your revenue gets a second chance on every estimate.
Our Follow-Up Automation Services
Creating consistent and professional customer communication for busy trades teams.
Automatic Estimate Follow-Up
Once you send the estimate,
we handle the follow-up.
Texts + emails.
Clear reminders.
Professional wording.
More approvals.
Smart Customer Reminders
People forget. We fix that.
Your customers get friendly nudges that get them to respond without annoying them.
Trade-Ready Messaging
Your messages sound like you, not a robot.
Plumbing? HVAC? Roofing? General handyman?
We tailor everything.
Instant Response Routing
When customers reply to the follow-up, the message goes straight to you.
No delays. No missed opportunities.
How It Works
Step 1
Send the Estimate
Take a picture and text. Use whatever CRM or app you already use.
Step 2
We Start the Follow-Up
Texts + emails go out automatically with reminders and easy approval buttons.
Step 3
Customers Respond Faster
You get fewer stalled jobs and more people saying “Yes, let’s do it.”
Meet Our Team of Professionals
Most contractors don’t lose jobs because they’re bad at the work. They lose jobs because no one has time to follow up. Pipeline Lifeline was built to fix that.
We specialize in done-for-you estimate follow-up for blue-collar home service businesses. No new software to learn, no extra logins, no complicated dashboards. Your team keeps doing the work they’re great at, and we quietly work in the background turning “open estimates” into booked jobs and real revenue.
Every message we send is written to sound like you – not a robot, not a template factory. We keep it simple, respectful, and professional, so your brand feels consistent and your customers feel taken care of.
Tawny
Founder & Lead Revenue Strategist
Cari
Customer Success Manager
Alex
Customer Success Manager & Systems Lead
Who's This Perfect For
Plumbers
roofers
hvac techs
handymen
electricians
remodelers
any trade that
sends estimates
Who's This Perfect For
Plumbers
roofers
hvac techs
handymen
electricians
remodelers
any trade that sends estimates
Frequently Asked Questions
How does this actually work?
You send us your estimates. We handle all the follow-ups (texts, emails, reminders) until the customer replies.
Do I need to learn new software?
No. You keep doing what you do now. We plug into your existing process and take over the follow-up work.
Will this annoy my customers?
Nope. Messages are polite, friendly, and spaced out. They feel like helpful reminders, not spam.
How fast can this be set up?
Most setups are ready in 2-3 business days after we get your info.
Will this replace my office staff?
No. It simply removes the repetitive follow-up tasks so your team can focus on real work.
What if I don't want my customers texted?
We can do email-only, text-only, or a mix -- whatever fits your comfort level and customer base.
How many messages go out?
Each estimate gets a short sequence of 2-3 follow-ups. Enough to boost conversions, not enough to feel pushy.
Will this work if I send out a lot of estimates?
Yes. Whether you send 10 or 200+ estimates a month, we can handle your volume without missing a beat.
READY TO GIVE US A TRY?
Stop Chasing Customers.
Start Closing Jobs.
Let Pipeline Lifeline follow up on your estimates automatically.
READY TO GIVE US A TRY?
Stop Chasing Customers.
Start Closing Jobs.
Let Pipeline Lifeline follow up on your estimates automatically.
Follow Us
Follow Us